Industries
Your industry's problems, already built
Every industry believes its operations are unique. Mostly, the vocabulary is unique — the underlying problems rhyme. I keep a working, open-source tool ready for each of the industries below, so on day one we're adapting proven code to your data instead of starting from a blank file.
Stop churn before the cancellation email
Your product data already knows which accounts are leaving — logins fading, seats unused, tickets piling up. I turn usage events into health scores with a suggested action per at-risk account: billing outreach for the failed card, an adoption call where the champion left.
health scoringchurn alertsMRR at risk
Catch the bad week before it costs a month
Revenue dips hidden by weekend noise, a bad product batch showing up as quiet returns, a bestseller three days from stocking out. My radar reads your orders and inventory every morning and flags only what needs a human — silence beats fake alerts.
anomaly detectionreorder alertsreturn spikes
Reply in seconds, follow up for weeks
The lead who waits five minutes calls the next agent on the list. Instant first-touch, scoring that puts pre-approved 3-month buyers at the top, round-robin routing by area, and a follow-up cadence that stops the moment they reply.
speed-to-leadlead scoringagent routing
Reporting week, deleted from the calendar
Per-client monthly reports with auto-detected wins and watch items, plus a rollup that shows you which account needs a conversation before the client calls first. Spend with zero recorded leads reads "check tracking before blaming the ads" — because it's usually the pixel.
client reportsCPL trendsAM rollup
The industry I come from
My day job for the past years: building and running automation for a US nationwide white-glove logistics operation — dispatch visibility, order-photo pipelines processing tens of thousands of items, call attribution, document routing. I know operations software from the inside of an operation.
dispatch opsorder pipelinesproduction systems
Bookings kept, invoices paid
For HVAC, cleaning, pools, salons, clinics — the whole suite: booking reminders with no-show win-back, an ops dashboard with a morning digest, onboarding checklists, and an invoice follow-up ladder that knows when to stop emailing and tell you to call.
no-show recoveryops dashboardinvoice chasing
Screening that never bins a good candidate
Resume screening that ranks with evidence instead of auto-rejecting on keywords — "Django + PostgreSQL" counts as Python + SQL, career-changers stay visible with their gaps listed, and unparseable files go to a human instead of silently scoring zero.
evidence-based rankingno silent rejectsATS ops
Coaches, accountants, consultancies
Client onboarding pipelines, appointment operations, document generation, and a clean CRM — the same proven building blocks, adapted to a practice built on relationships and renewals. If your business runs on scheduled human time, most of my toolkit applies.
onboardingscheduling opsCRM hygiene
Don't see your industry?
The building blocks transfer. Tell me what your team does by hand every week, and I'll tell you which of these patterns fits — or say honestly that automation isn't the right answer yet. That happens too.